As per Olivia Grey’s strict Privacy Policies and Terms and Conditions, the use of your private information on the e-commerce platform (i.e. your personal information, credit / debit card details, billing & shipping address, and contact details), which are required for executing orders, will be kept in strict confidence by Olivia Grey and it’s secure payment processing providers and under no circumstances will be sold, or divulged to third parties. This excludes the use of the user’s delivery address and contact details, which will be issued to the Courier service provider, in order to fulfill delivery.
The same level of discretion, confidentiality and security applies to your delivery. We respect and honour your privacy and as such all orders are packaged in elegant Olivia Grey gift boxes and are placed in a courier bag – all completely non-transparent. The waybill attached only reflects your order number and places no reference to the contents of your package. Our courier company is a master in the arts of discretion and confidentiality.
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